Customer Service & Billing Specialist, Energy

Minnesota Energy Resources Corporation; Rochester (MN); On-site; USD 34,000 - 51,000; Full time

Job summary

Minnesota Energy Resources Corp in Rochester, MN is seeking a Customer Service Associate to handle customer requests for new services, manage communications, and support billing operations. The role involves data entry, record keeping, and clerical duties to ensure efficient operations in the office.

The position requires several years of customer service experience and a high school diploma. Pay ranges from $24.88 to $37.32 per hour, with a varied pay structure based on education,

Qualifications

• 3+ years of customer service, billing and spreadsheet creation for monitoring processes.
• High School Diploma, HSED, or GED.

Responsibilities

• Handle customer requests: communicate technical information to customers, contractors and crews for new services.
• Process work requests: process paperwork, process billings, obtain information and forward to appropriate parties.
• Effectively utilize billing software and prepare correspondence; perform credit and collection work balancing customer satisfaction with company policy.

Skills

Customer service & billing

Education

High School Diploma/HSED/GED

Tools

Excel

Word

Adobe

Job description

Minnesota Energy Resources Corp in Rochester, MN is seeking a Customer Service Associate to handle customer requests for new services, manage communications, and support billing operations. The role involves data entry, record keeping, and clerical duties to ensure efficient operations in the office.

The position requires several years of customer service experience and a high school diploma. Pay ranges from $24.88 to $37.32 per hour, with a varied pay structure based on education,