Customer Service & Billing Specialist

Greenwaste Recovery Llc; California (MO); On-site; USD 33,000 - 36,000; Full time

Job summary

GreenWaste is seeking an experienced Customer Service Representative to support one or more facilities and customers. You will provide effective service by applying knowledge of our products and services and by maintaining accurate records across systems.

The role emphasizes handling calls, scheduling container logistics, processing payments, and collaborating with the supervisor on reports and billing. Based in Marina, CA, with standard weekday hours.

Qualifications

• 1 year of customer service experience preferred
• Familiar with current operating computer systems
• Proficient in Microsoft Word and Microsoft Outlook
• English and/or Spanish proficiency

Responsibilities

• Handle a high volume of customer service calls and resolve inquiries promptly
• Schedule deliveries, exchanges, and removals of containers
• Document all customer interactions in the company database
• Maintain and update customer records in the system
• Email or mail service information to customers
• Process credit card payments
• Assist Customer Service Supervisor with reporting, routing and billing tasks

Skills

Customer service

Bilingual English/Spanish

Data entry

Word

Outlook

Tools

Microsoft Word

Microsoft Outlook

Job description

GreenWaste is seeking an experienced Customer Service Representative to support one or more facilities and customers. You will provide effective service by applying knowledge of our products and services and by maintaining accurate records across systems.

The role emphasizes handling calls, scheduling container logistics, processing payments, and collaborating with the supervisor on reports and billing. Based in Marina, CA, with standard weekday hours.