Customer Service Specialist – Sustainability Focus

Greenwaste Recovery Llc; Sacramento (CA); On-site; USD 29,000 - 32,000; Full time

Job summary

GreenWaste is seeking a Customer Service Representative to deliver excellent support for internal and external customers at our Sacramento office. The role focuses on resolving calls, updating records, and processing payments with a team-oriented approach.

Candidates should have strong communication skills, basic math, and the ability to work with MS Word and Outlook. Shift schedules vary, with an on-site work location in Sacramento, CA.

Qualifications

• Minimum 1 year of customer service experience (preferred).
• Proficient in MS Word and Outlook.
• Ability to communicate clearly with customers.

Responsibilities

• Manage and answer a high volume of customer service calls and resolve issues promptly.
• Schedule deliveries, exchanges, and removals of containers.
• Document all customer service activity in the company database.
• Maintain and update customer records.
• Email or mail service information to customers.
• Process credit card payments.
• Assist Supervisor with reporting, routing and billing tasks.

Skills

Customer service

Data entry

Phone support

Bilingual English/Spanish

Tools

Microsoft Word

Microsoft Outlook

Job description

GreenWaste is seeking a Customer Service Representative to deliver excellent support for internal and external customers at our Sacramento office. The role focuses on resolving calls, updating records, and processing payments with a team-oriented approach.

Candidates should have strong communication skills, basic math, and the ability to work with MS Word and Outlook. Shift schedules vary, with an on-site work location in Sacramento, CA.