Customer Service & Billing & Logistics Coordinator

ID Logistics US; Kansas City (MO); Vor Ort; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

ID Logistics US in Kansas City is seeking a customer service-oriented professional to handle inquiries, orders, and billing in a prompt, courteous manner. You will collaborate with site management to resolve discrepancies and ensure accurate invoicing and shipping coordination.

The role requires 3+ years of customer service experience, strong communication skills, and proficiency with MS Office. Monday–Friday, 6:30 am–2:30 pm, $20.00/hr, on-site position in the Kansas City area.

Qualifikationen

• 3 years verifiable customer service experience.
• Strong written and verbal communication skills.
• Outstanding computer and data entry skills.

Aufgaben

• Manage shipping and receiving within our system in partnership with Distribution Center Manager and Supervisors.
• Processing billing and invoicing with tight turnaround times and attention to detail.
• Resolve any issues with billing, invoicing, shipping and/or receiving with customers and internal management.
• Daily effective communication (email, phone, or in-person) with customers and internal team members and management.
• Act as a liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes.
• Follow Kane corporate and site-specific Good Manufacturing Practices and assist in enforcing them when necessary.
• Observe all company safety rules and assist in enforcement as appropriate.
• Other duties as assigned

Kenntnisse

Verbal and written communication

Data entry

Ausbildung

High School Diploma or GED

Bachelor’s degree in business or similar discipline preferred

Tools

Microsoft Office

Jobbeschreibung

ID Logistics US in Kansas City is seeking a customer service-oriented professional to handle inquiries, orders, and billing in a prompt, courteous manner. You will collaborate with site management to resolve discrepancies and ensure accurate invoicing and shipping coordination.

The role requires 3+ years of customer service experience, strong communication skills, and proficiency with MS Office. Monday–Friday, 6:30 am–2:30 pm, $20.00/hr, on-site position in the Kansas City area.