On-Site Customer Service & Logistics Specialist

National Beef Packing Company LLC; Kansas City (MO); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) match

Paid vacation

Paid holidays

Tuition reimbursement

Job summary

National Beef Packing Company LLC in Kansas City, MO is seeking a Customer Service Representative to support customers and sales staff from order inception to final delivery. The role emphasizes cooperation with carriers and logistics teams to ensure timely shipments.

Requirements include excellent written and verbal communication, the ability to multitask in a fast-paced environment, and 3+ years of customer service experience. On-site duties, with standard business hours, are expected.

Qualifications

• Minimum high school education or equivalent.
• 3+ years of customer service experience.
• Proficiency with Microsoft Outlook, Word and Excel.

Responsibilities

• Support customers and sales staff from order to delivery.
• Coordinate with carriers, drivers and logistics teams.
• Track shipments, monitor status and resolve issues.
• Provide dependable service and problem-solving to customers and account managers.
• Perform additional duties as assigned.

Skills

Communication

Multitasking

Organization

Phone work

Email management

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

National Beef Packing Company LLC in Kansas City, MO is seeking a Customer Service Representative to support customers and sales staff from order inception to final delivery. The role emphasizes cooperation with carriers and logistics teams to ensure timely shipments.

Requirements include excellent written and verbal communication, the ability to multitask in a fast-paced environment, and 3+ years of customer service experience. On-site duties, with standard business hours, are expected.