Customer Service Associate w.Deli

Reasors Food Stores; United States; On-site; USD 18,000 - 24,000; Part time

Job summary

Reasors Food Stores is seeking a part-time associate for overnight shifts to serve customers, handle cash and promote store programs. You will assist with deli duties, maintain safety standards, and keep inventory accurate.

Applicants should have a high school diploma or GED, strong math and people skills, and the ability to work with minimal supervision during slow or busy periods. Prior retail experience is a plus.

Qualifications

• High school diploma or GED required; retail experience considered.
• Strong interpersonal skills to assist customers accurately and courteously.
• Basic math skills for cash transactions, change, and tax calculations.
• Ability to read and apply store procedures.
• Team oriented with the ability to follow directions from supervisors.
• Capable of handling multiple tasks calmly during high volume times.
• Experience operating common kitchen and cash equipment is a plus.

Responsibilities

• Display a customer-first attitude with immediate, undivided attention.
• Participate in store promotions and company programs.
• Complete required training within set periods.
• Assist with deli food preparation and storage procedures.
• Receive payments, give accurate change, and run cash registers.
• Monitor gas pumps area for safety and correct transactions.
• Maintain food temperature logs and inventory accuracy.
• Lift up to 50 pounds and work in coolers as needed.

Skills

Customer service

Interpersonal skills

Cash handling

Teamwork

Overnight availability

Procedures reading

Math for cash/percentages

Education

High school diploma or GED

Tools

Cash registers

Credit card scanners

Lotto machines

Microwave ovens

Inventory scanning

Job description

• Location 414 N Main St,Lake City, MI, 49651,United States
• Job Category C-Store
• Employee Type Regular Part Time

Description

JOB PURPOSE: This position contributes to Blarney Castle’s success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and adheres to fresh food handling guidelines and standards. Ensures a welcoming environment that surprises and delights our customers in full compliance with company standards and state and federal laws.

Knowledge and Experience

• High school diploma or GED is required; candidates without degrees who have relevant retail experience, and a good work record will be given consideration.


• Good interpersonal skills are necessary to connect with our customers and provide information in an accurate and courteous manner.


• Basic math skills are necessary to handle cash transactions, calculate change, volume sales, and tax percentages and balance cash registers.


• Must be able to read and apply company procedure documents.


• Must be able to work in a team environment and follow direction from assistant manager and store manager.


• Use good reasoning and organizational skills to be able to handle multiple tasks accurately and courteously. Must be able to monitor activity both within the store and at gas pumps.


• Must be able to operate microwaves, small ovens and other kitchen equipment.


• Ability to effectively perform responsibilities under stress while demonstrating a calm demeanor during periods of high volume.

Major Duties

• Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention.


• Actively participate in Company sales promotions and programs.


• Complete company-sponsored training and required updates within specified training periods.


• Successfully complete specialized training on food preparation, handling and storage.


• Know promotions every week/month and make suggestions to customers to increase sales.


• Receive financial payments, counts back change as necessary.


• Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions.


• Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.


• Accurately receive and prepare orders for deli foods.


• Always Follow Serve-Safe and portion control standards and recipes.


• Control deli waste, food spoilage, and inventory out dates.


• Must be able to read alpha and numeric data on cash registers and procedure documents.


• Ensure food/equipment temperature logs are completed in a timely and accurate manner.


• Physical Requirements: Requires ability to lift up to fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow, and being able to stoop, bend, and stand for extended periods of time. Must be able to work inside coolers to maintain Page 2/2 inventory. Must be able to ascend and descend a five-foot step ladder safely.

Principal Challenges

Typical Problems: Most Complex Problems:

Decision Making Authority And Responsibility

Typical decisions (total authority)

Other decisions (referred for approval)

Requirements

This position is primarily scheduled for overnight shifts. Candidates must be available to work overnight hours, including weekends and holidays as needed.