Customer Service Associate w.Deli

Reasors Food Stores; Kincheloe (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

Blarney Castle in Kincheloe, MI is hiring a part-time associate for night and weekend shifts in a store setting. You will help customers, handle cash, stock deli items, and follow safety guidelines while delivering friendly service.

You must read and follow procedures, work with a team, and maintain accurate cash handling and product standards during high-volume periods.

Qualifications

• High school diploma or GED is required.
• Good interpersonal skills to connect with customers.
• Basic math skills to handle cash, calculate tax, and balance cash registers.
• Must be able to read and apply company procedure documents.
• Must be able to work in a team and follow direction.
• Must be able to monitor activity in-store and at gas pumps.
• Must be able to operate microwaves, small ovens and kitchen equipment.
• Ability to work under stress during high-volume periods.

Responsibilities

• Displaying a customer-first attitude and giving immediate attention.
• Actively participate in Company sales promotions and programs.
• Complete company-sponsored training and updates within specified periods.
• Prepare deli foods following recipes and proper storage guidelines.
• Receive financial payments and count back change as needed.
• Operate cash register, credit card scanners and related equipment.
• Monitor activity at gas pumps to ensure safe dispensing and accurate transactions.
• Maintain temperature logs for food and equipment.

Skills

Customer service

Cash handling

Interpersonal skills

Teamwork

Reading procedures

Education

High School Diploma or GED

Job description

• Location 4440 Tone Road,Kincheloe, MI, 49788,United States
• Job Category C-Store
• Employee Type Regular Part Time

Contact information

• Phone [phone]

JOB PURPOSE:

This position contributes to Blarney Castle’s success by ensuring total customer dedication in efficiently servicing our customers. Works as part of a team to achieve store objectives. Follows all safety and operating procedures and adheres to fresh food handling guidelines and standards. Ensures a welcoming environment that surprises and delights our customers in full compliance with company standards and state and federal laws.

KNOWLEDGE AND EXPERIENCE:

• High school diploma or GED is required; candidates without degrees who have relevant retail experience, and a good work record will be given consideration.
• Good interpersonal skills are necessary to connect with our customers and provide information in an accurate and courteous manner.
• Basic math skills are necessary to handle cash transactions, calculate change, volume sales, and tax percentages and balance cash registers.
• Must be able to read and apply company procedure documents.
• Must be able to work in a team environment and follow direction from assistant manager and store manager.
• Use good reasoning and organizational skills to be able to handle multiple tasks accurately and courteously. Must be able to monitor activity both within the store and at gas pumps.
• Must be able to operate microwaves, small ovens and other kitchen equipment.
• Ability to effectively perform responsibilities under stress while demonstrating a calm demeanor during periods of high volume.

MAJOR DUTIES:

• Displaying a customer comes first attitude by ensuring every customer is provided with immediate and undivided attention.
• Actively participate in Company sales promotions and programs.
• Complete company-sponsored training and required updates within specified training periods.
• Successfully complete specialized training on food preparation, handling and storage.
• Know promotions every week/month and make suggestions to customers to increase sales.
• Receive financial payments, counts back change as necessary.
• Operates cash register, credit card scanners, lottery ticket machines and other equipment to complete sales transactions.
• Monitors activity at gas pumps, ensuring customers can dispense fuel safely and financial transactions are handled correctly.
• Accurately receive and prepare orders for deli foods.
• Always Follow Serve-Safe and portion control standards and recipes.
• Control deli waste, food spoilage, and inventory out dates.
• Must be able to read alpha and numeric data on cash registers and procedure documents.
• Ensure food/equipment temperature logs are completed in a timely and accurate manner.
• Physical Requirements: Requires ability to lift up to fifty (50) pounds throughout a normal shift, moving and stacking merchandise, cleaning, sweeping, shoveling snow, and being able to stoop, bend, and stand for extended periods of time. Must be able to work inside coolers to maintain Page 2/2 inventory. Must be able to ascend and descend a five-foot step ladder safely.

This position is primarily scheduled for night and weekend shifts. Candidates must be available to work night hours, including weekends and holidays as needed.