Insurance Claims Support Pro | Mon-Fri, 401(k) & Bonus

Indiana Farm Bureau Insurance; Peru (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid vacation

401(k) with match

Full-time Mon-Fri

Yearly bonus potential

Contests and incentives

Benefits eligibility in 30 days

Job summary

Indiana Farm Bureau Insurance is seeking a customer service oriented Associate to handle incoming calls and walk-in customers in a full-time role with a Monday–Friday schedule. You will assist with claims paperwork, provide proof of insurance documents, and collaborate with claim representatives.

Requirements include a high school diploma, 1 year of customer service, and the ability to obtain a Property & Casualty license within 2 years.

Qualifications

• High school diploma or GED required.
• 1 year of customer service experience.
• Property & Casualty license required or must obtain within 2 years.
• Proficient in Microsoft Suite.
• Strong time management and problem-solving skills.
• Strong attention to detail and accuracy.
• Benefits and work/life balance emphasized.

Responsibilities

• Takes incoming phone calls and answers customer questions.
• Handles walk-in customers.
• Assists with claims paperwork requested by claims representatives.
• Provides proof of insurance documents to clients.
• Other duties assigned by management.

Skills

Customer service

Time management

Problem solving

Attention to detail

Organization

Team collaboration

Education

High School diploma or GED

Tools

Microsoft Suite

Job description

Indiana Farm Bureau Insurance is seeking a customer service oriented Associate to handle incoming calls and walk-in customers in a full-time role with a Monday–Friday schedule. You will assist with claims paperwork, provide proof of insurance documents, and collaborate with claim representatives.

Requirements include a high school diploma, 1 year of customer service, and the ability to obtain a Property & Casualty license within 2 years.