Customer Service Associate – Order Processing

Oldcastlebuildingenvelope; Battle Ground (WA); On-site; USD 27,552 - 29,618; Full time

Benefits offered by this job

Industry competitive benefits

PTO and holidays

Compensation for performance

Training for success

Job summary

Oldcastlebuildingenvelope is looking for a Customer Service Representative 1 in Battle Ground, WA. This role involves providing product/service information, processing orders, and resolving issues effectively.

Ideal candidates will demonstrate strong organizational skills, proficiency in MS Word and Excel, and the ability to communicate professionally. The pay range for this position is $20 — $21.50 USD, offering opportunities for raises and bonuses.

Qualifications

• Must have strong MS Word and Excel Office Skills.
• Organized with the ability to handle numerous projects and prioritize workload.
• Must be able to communicate effectively and professionally, both verbally and in writing.
• Ability to read and understand architectural drawings, specifications, and customer request for pricing.
• Self-starter with minimal supervision and solid memory retention.

Responsibilities

• Maintain a broad knowledge of clients, products, and services.
• Document customer interactions and transactions accurately.
• Process quotes and orders according to time constraints.
• Data entry for production orders.
• Communicate with customers regarding delivery dates.

Skills

Strong MS Word

Excel Office Skills

Organizational Skills

Effective Communication

Understanding of Architectural Drawings

Job description

Oldcastlebuildingenvelope is looking for a Customer Service Representative 1 in Battle Ground, WA. This role involves providing product/service information, processing orders, and resolving issues effectively.

Ideal candidates will demonstrate strong organizational skills, proficiency in MS Word and Excel, and the ability to communicate professionally. The pay range for this position is $20 — $21.50 USD, offering opportunities for raises and bonuses.