Customer Care & Order Entry Specialist

Oldcastlebuildingenvelope; Westbrook (ME); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Competitive industry benefits

PTO and floating holidays

Annual raises and bonuses potential

Training provided

Job summary

Oldcastlebuildingenvelope is hiring a Customer Service Representative in Westbrook, Maine. The role includes entering and reviewing orders, handling customer calls, and various administrative tasks in a fast-paced environment.

Candidates must possess exceptional communication and customer service skills, along with strong attention to detail. This hourly position offers competitive industry benefits, including PTO and a pay-for-performance culture with potential for bonuses.

Qualifications

• Exceptional customer service skills are a must.
• Must demonstrate strong verbal and written communication capabilities.
• Data-entry accuracy is crucial for this role.

Responsibilities

• Enter orders into the company's system and review for accuracy.
• Handle incoming customer calls professionally and efficiently.
• Perform administrative duties in a fast-paced environment.

Skills

Exceptional customer service

Verbal and written communication skills

Data-entry skills

Computer skills

Basic math skills

Adaptability

Team collaboration

Reliability and positive performance

Commitment to Safety

Job description

Oldcastlebuildingenvelope is hiring a Customer Service Representative in Westbrook, Maine. The role includes entering and reviewing orders, handling customer calls, and various administrative tasks in a fast-paced environment.

Candidates must possess exceptional communication and customer service skills, along with strong attention to detail. This hourly position offers competitive industry benefits, including PTO and a pay-for-performance culture with potential for bonuses.