Detail‑Oriented Customer Service Specialist – Orders

Oldcastle BuildingEnvelope; Battle Ground (WA); On-site; USD 27,552 - 29,618; Full time

Benefits offered by this job

Competitive benefits

PTO and holidays

Pay-for-performance rewards

Training and skill development

Job summary

Oldcastle BuildingEnvelope is looking for a Customer Service Representative 1 in Battle Ground, Washington. In this role, you will provide product information, process orders, and resolve customer issues, all while maintaining attention to detail and strong communication skills.

This position runs Monday through Friday, from 8 AM to 5 PM, and offers a competitive pay range of $20 to $21.50 per hour, alongside benefits that promote work-life balance and professional growth.

Qualifications

• Strong MS Word and Excel Office skills.
• Ability to communicate effectively and professionally, both verbally and in writing.
• Organized with the ability to handle multiple projects and prioritize workload.

Responsibilities

• Provide product/service information and process orders.
• Document customer interactions and transactions.
• Accurately process orders in accordance with cut-off times.
• Communicate with customers to determine expected delivery dates.
• Maintain a broad knowledge of clients, products, and services.

Skills

MS Word

Excel skills

Organizational skills

Communication skills

Ability to read architectural drawings

Job description

Oldcastle BuildingEnvelope is looking for a Customer Service Representative 1 in Battle Ground, Washington. In this role, you will provide product information, process orders, and resolve customer issues, all while maintaining attention to detail and strong communication skills.

This position runs Monday through Friday, from 8 AM to 5 PM, and offers a competitive pay range of $20 to $21.50 per hour, alongside benefits that promote work-life balance and professional growth.