Customer Service Associate - Medical Equipment

Quipt Home Medical, Corp; Wilder (KY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability Options

Long Term Disability Options

Life Insurance

Generous PTO

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical, Corp is seeking a Customer Service Representative in Wilder, KY. This position involves direct customer interaction, handling inquiries about products and services, processing orders, and resolving complaints. The ideal candidate should have a High School diploma, experience in customer service, and proficiency in Microsoft Office. Offered benefits include medical, dental, short-term and long-term disability, generous PTO, and a 401K plan.

Qualifications

• Strong communication skills with capacity to make independent decisions.
• Previous experience in customer service or clerical role preferred.
• Proficient with general office equipment and tasks.

Responsibilities

• Serve as the point of contact for customers regarding inquiries and complaints.
• Process customer orders and manage documentation requirements.
• Handle customer complaints courteously and ensure satisfaction.

Skills

Communication skills

Computer proficiency

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office (Word, Excel)

Job description

Quipt Home Medical, Corp is seeking a Customer Service Representative in Wilder, KY. This position involves direct customer interaction, handling inquiries about products and services, processing orders, and resolving complaints. The ideal candidate should have a High School diploma, experience in customer service, and proficiency in Microsoft Office. Offered benefits include medical, dental, short-term and long-term disability, generous PTO, and a 401K plan.