Patient Service Specialist - Medical Equipment

Quipt Home Medical, Corp; Lexington (KY); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short and Long Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

Quipt Home Medical, Corp is looking for a Customer Service Representative in Lexington, KY. This role requires excellent communication skills, a high school diploma, and some experience in customer service or clerical settings. As a representative, you'll handle customer inquiries and process orders efficiently while maintaining professionalism.

The position offers growth opportunities in a rapidly growing organization along with competitive pay and benefits including medical, dental, and vision insurance.

Qualifications

• Previous experience in a Clerical or Customer Service environment.
• Strong communication skills with capacity to make independent decisions.
• Knowledge of Medicare/Medicaid and insurance billing preferred.

Responsibilities

• Serve as a direct point of contact for customers via multiple channels.
• Process customer orders and inquiries efficiently and courteously.
• Handle and resolve customer complaints in a timely manner.

Skills

Communication skills

Microsoft Office knowledge

Customer service experience

Education

High School Diploma or equivalent

Job description

Quipt Home Medical, Corp is looking for a Customer Service Representative in Lexington, KY. This role requires excellent communication skills, a high school diploma, and some experience in customer service or clerical settings. As a representative, you'll handle customer inquiries and process orders efficiently while maintaining professionalism.

The position offers growth opportunities in a rapidly growing organization along with competitive pay and benefits including medical, dental, and vision insurance.