Customer Service Associate - Laundromat (Flexible Hours)

GetHired, Inc.; West Chicago (IL); On-site; USD 21,000 - 28,000; Full time

Job summary

WashSmart Laundry in West Chicago, IL is hiring two Customer Service Representatives to cover morning and evening shifts. Gain hands-on experience in a fast-paced retail laundry environment and help customers with payment systems, product knowledge, and service requests.

The role requires effective communication, basic computer skills, cash handling, and a flexible schedule including nights and weekends. Bilingual Spanish is a plus.

Qualifications

• High School diploma or GED required.
• Experience handling payments is preferred.
• Spanish bilingual skills are desirable but not required.

Responsibilities

• Assist customers with payment systems, machine use, and purchases.
• Maintain store safety, cleanliness, and product presentation.
• Process wash/dry/fold orders and handle customer questions promptly.
• Document maintenance issues and escalate as needed.
• Build customer relationships and provide team support.
• Follow all company policies and procedures.

Skills

Customer service

Multitasking

Relationship building

Cash handling

Spanish bilingual

Payment systems experience

Basic computer skills

Flexible schedule

Education

High School Diploma/GED

Tools

Payment systems

Job description

WashSmart Laundry in West Chicago, IL is hiring two Customer Service Representatives to cover morning and evening shifts. Gain hands-on experience in a fast-paced retail laundry environment and help customers with payment systems, product knowledge, and service requests.

The role requires effective communication, basic computer skills, cash handling, and a flexible schedule including nights and weekends. Bilingual Spanish is a plus.