Customer Service Associate II - Front-End & Merchandising

Dollar Tree Stores INC; New Bedford (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in New Bedford is seeking a Customer Service Associate II to help with daily store operations, from merchandising to assisting customers. You will work cross-trained at the cash register and front-end duties as needed.

This role emphasizes a friendly, safe store environment, strong customer service, and reliable teamwork. The position is part-time with a focus on delivering an inviting shopping experience.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards.
• Merchandising and stocking as needed.
• Assisting with cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Ensuring a positive, safe, and respectful environment with customers and staff.
• Managing sales transactions while working the cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Teamwork

Math

Detail oriented

Education

HS diploma

Job description

Dollar Tree Stores INC in New Bedford is seeking a Customer Service Associate II to help with daily store operations, from merchandising to assisting customers. You will work cross-trained at the cash register and front-end duties as needed.

This role emphasizes a friendly, safe store environment, strong customer service, and reliable teamwork. The position is part-time with a focus on delivering an inviting shopping experience.