Customer Service Associate II - Front-End & Merchandising

Dollar Tree Stores INC; Dartmouth (MA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Medical, pharmacy, dental, and vision

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores INC in Dartmouth, MA, is seeking a Customer Service Associate II. The role covers daily store operations from merchandising to assisting customers, with cross-training on the cash register and front-end duties.

Responsibilities include receiving merchandise, stocking, cleanliness, and ensuring a welcoming store environment. The position involves cash handling, integrity, and teamwork, with part-time hours at a location offering employee benefits.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift 30–50 lbs and perform frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.
• High level of integrity is required.
• Proficiency in basic math for cash accounting is required.

Responsibilities

• Receiving merchandise, unloading trucks, and processing freight safely.
• Merchandising and stocking as needed.
• Maintaining cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Maintaining a positive, safe, and respectful environment for customers and staff.
• Managing sales transactions at the assigned cash register.
• Maintaining security of cash and protecting company assets.
• Other duties as assigned.

Skills

Customer service

Communication

Problem solving

Following instructions

Math for cash

Physical stamina

Integrity

Education

High school diploma

Job description

Dollar Tree Stores INC in Dartmouth, MA, is seeking a Customer Service Associate II. The role covers daily store operations from merchandising to assisting customers, with cross-training on the cash register and front-end duties.

Responsibilities include receiving merchandise, stocking, cleanliness, and ensuring a welcoming store environment. The position involves cash handling, integrity, and teamwork, with part-time hours at a location offering employee benefits.