Customer Service Associate II — Cashier & Stocker

dollartree; Carmel (IN); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more

Job summary

Dollar Tree is seeking a Customer Service Associate II to support store operations, assist customers, and help at the front end. You will be cross-trained to assist with cash register duties while maintaining a clean, welcoming store environment.

The role emphasizes friendly customer interactions, teamwork, and reliability, with physical duties including lifting and standing. Training and advancement opportunities are available.

Qualifications

• High school diploma or equivalent preferred
• Retail or service experience preferred
• Ability to follow instructions and read operational documents
• Lift 30–50 lbs; frequent standing and walking
• Excellent customer service and relationship skills
• Strong organizational and communication skills
• Strong problem-solving and decision-making skills
• High level of integrity
• Basic math for cash handling

Responsibilities

• Receive merchandise, unload trucks, and process freight safely
• Merchandise and stock as needed
• Maintain store cleanliness including restrooms, floors, and trash disposal
• Provide a positive, safe, and respectful environment with customers and team
• Process sales transactions at the cash register
• Maintain cash security and protect company assets
• Perform other duties as assigned

Skills

Customer service

Communication

Organizational skills

Problem-solving

Cash handling

Math skills

Education

High school diploma or equivalent

Tools

Cash register

Job description

Dollar Tree is seeking a Customer Service Associate II to support store operations, assist customers, and help at the front end. You will be cross-trained to assist with cash register duties while maintaining a clean, welcoming store environment.

The role emphasizes friendly customer interactions, teamwork, and reliability, with physical duties including lifting and standing. Training and advancement opportunities are available.