Customer Service Associate - Home Improvement & Growth

Lowe's Home Centers, LLC; North Canton (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in North Canton, OH seeks a Customer Service Associate to greet customers, help them find products, and provide friendly, practical assistance throughout their home improvement shopping experience.

In this part-time role, you will support various departments, handle merchandise, answer questions, and ensure customers leave satisfied. Lowe's offers health insurance options, tuition assistance, a company-matching 401(k), Stock Purchase Program, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Bilingual

Sales support

Computer skills

Tools

POS systems

Smartphones/tablets

Job description

Lowe's Home Centers, LLC in North Canton, OH seeks a Customer Service Associate to greet customers, help them find products, and provide friendly, practical assistance throughout their home improvement shopping experience.

In this part-time role, you will support various departments, handle merchandise, answer questions, and ensure customers leave satisfied. Lowe's offers health insurance options, tuition assistance, a company-matching 401(k), Stock Purchase Program, and a 10% associate discount.