Customer Service Associate — Home Improvement Expert

Lowe's Home Centers, LLC; Chester (VA); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to help customers with home improvement needs. You will greet customers, assist with finding products, answer questions, and process orders while maintaining store standards.

This part-time position includes benefits such as health insurance options, tuition assistance, a 401(k) with company match, an associate discount, and program-based skill development through Track to the Trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Arithmetic

Stamina

Lifting 25lbs

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to help customers with home improvement needs. You will greet customers, assist with finding products, answer questions, and process orders while maintaining store standards.

This part-time position includes benefits such as health insurance options, tuition assistance, a 401(k) with company match, an associate discount, and program-based skill development through Track to the Trades.