Home Improvement Customer Care Specialist

Lowe's; Springfield (OH); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and ESPP

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Springfield, OH is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll engage with customers, answer questions, and assist at checkout while stocking shelves and supporting store operations.

This part-time role offers benefits such as health insurance options, tuition assistance, a company-matching 401(k) and ESPP, a 10% associate discount, and access to the Track to the Trades program.

Qualifications

• 6 months computer experience including inputting, accessing, modifying, or outputting information.
• 6 months experience using retail tech like smartphones and tablets.
• Reading, writing and basic arithmetic skills.
• Able to stand or sit for extended periods.
• Ability to lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly service.
• Assist locating and handling merchandise.
• Stock merchandise by replenishing shelves.
• Process orders and deliveries accurately.
• Cross-train in other store areas.
• Prepare department merchandise per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Bi-lingual

Basic math

Tools

Retail technology devices

Job description

Lowe’s in Springfield, OH is seeking a Customer Service Associate to welcome customers and help them find the right home improvement products. You’ll engage with customers, answer questions, and assist at checkout while stocking shelves and supporting store operations.

This part-time role offers benefits such as health insurance options, tuition assistance, a company-matching 401(k) and ESPP, a 10% associate discount, and access to the Track to the Trades program.