Part-Time Customer Experience Specialist — Home Improvement

Lowe's; Wilmington (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Company matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe’s in Wilmington, OH is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service for home improvement needs.

You may work in various departments; duties include locating merchandise, stocking shelves, processing orders, and assisting at checkout. Benefits include health insurance, tuition assistance, a company match 401(k), stock purchase program, 10% employee discount, and Track to the Trades.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smartphones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe’s in Wilmington, OH is seeking a Customer Service Associate to welcome customers, help them find products, and provide friendly, professional service for home improvement needs.

You may work in various departments; duties include locating merchandise, stocking shelves, processing orders, and assisting at checkout. Benefits include health insurance, tuition assistance, a company match 401(k), stock purchase program, 10% employee discount, and Track to the Trades.