Customer Service Associate — Home Improvement Solutions

Lowe's; Phillipsburg (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with match

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You'll engage with shoppers, answer questions, and ensure a positive shopping experience across departments such as Appliances, Hardware, and Paint.

This part-time role offers flexible scheduling and opportunities to learn trade skills through Lowe's Track to the Trades program, with benefits including health insurance options, tuition assistance, 401(k) matching, and

Qualifications

• 6+ months computer experience (inputting, accessing, modifying information)
• 6 months experience using retail technology (smartphones, tablets)
• Reading, writing and basic arithmetic

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Computer literacy

Retail tech

Arithmetic

Tools

Smartphones

Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You'll engage with shoppers, answer questions, and ensure a positive shopping experience across departments such as Appliances, Hardware, and Paint.

This part-time role offers flexible scheduling and opportunities to learn trade skills through Lowe's Track to the Trades program, with benefits including health insurance options, tuition assistance, 401(k) matching, and