Customer Service Associate — Home Improvement Expert

Lowe's; Lewistown (Mifflin County); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

At Lowe's, a Customer Service Associate helps customers feel welcome and find the right home improvement products. You will greet customers, answer questions, locate merchandise, and ensure stock is ready for checkout.

This part-time role offers flexible schedules, opportunities to grow through Lowe's Track to the Trades program, and benefits including health insurance options and a 401(k) plan for eligible associates.

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech

Numeracy

Stamina/standing

Lifting 25lbs

Tools

Smartphones & tablets

Job description

At Lowe's, a Customer Service Associate helps customers feel welcome and find the right home improvement products. You will greet customers, answer questions, locate merchandise, and ensure stock is ready for checkout.

This part-time role offers flexible schedules, opportunities to grow through Lowe's Track to the Trades program, and benefits including health insurance options and a 401(k) plan for eligible associates.