Customer Service Associate - Home Improvement

Lowe's; Sandy Springs (GA); Sur place; USD 17 000 - 26 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service throughout their shopping experience. You will interact with customers, stock shelves, process orders, and support various store departments as needed.

The role emphasizes helping customers solve home improvement challenges, with diverse duties from greeting shoppers to assisting at checkout and keeping displays organized.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer skills

Retail technology

Reading and arithmetic

Standing and lifting

Description du poste

Lowe's is seeking a Customer Service Associate to welcome customers, help them locate products, and provide friendly, professional service throughout their shopping experience. You will interact with customers, stock shelves, process orders, and support various store departments as needed.

The role emphasizes helping customers solve home improvement challenges, with diverse duties from greeting shoppers to assisting at checkout and keeping displays organized.