Customer Service Associate: Home Improvement & Benefits

Lowe's; Hamburg (Berks County); Sur place; USD 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

Company-matching 401(k)

Associate discount

Track to the Trades program

Résumé du poste

Lowe's in the United States is seeking a Customer Service Associate to greet customers and help them find the right home improvement products. You will listen, answer questions, assist with locating merchandise, and guide customers through checkout with a focus on friendly, professional service.

This part-time role offers benefits including health insurance options, tuition assistance, a company-matching 401(k), and an associate discount, with opportunities to learn new skills and grow within

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Description du poste

Lowe's in the United States is seeking a Customer Service Associate to greet customers and help them find the right home improvement products. You will listen, answer questions, assist with locating merchandise, and guide customers through checkout with a focus on friendly, professional service.

This part-time role offers benefits including health insurance options, tuition assistance, a company-matching 401(k), and an associate discount, with opportunities to learn new skills and grow within