Customer Service Associate — Home Improvement

Lowe's Home Centers, LLC; Radford (VA); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Radford, VA is hiring a Customer Service Associate to greet shoppers, guide product choices, and help with checkout. You will assist in product locations, stock replenishment, and ensuring customer needs are met throughout the day.

The role emphasizes friendly service, problem solving, and collaboration with team members. Benefits include health insurance, tuition assistance, a 401(k) match, associate discount, and growth opportunities.

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and basic arithmetic (addition and subtraction).
• Able to stand or sit for extended periods to perform job duties.
• Able to lift 25 lbs unassisted or with accommodation.

Responsibilities

• Welcome customers to Lowe's with a friendly, professional approach.
• Assist customers in locating and handling merchandise.
• Restock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time arrival.
• Cross-train in other store areas to support customer service goals.
• Prepare merchandise in department tasks (e.g., tint paint, cut and bundle items).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Retail experience

Basic computer skills

Bi-lingual skills

Job description

Lowe's Home Centers, LLC in Radford, VA is hiring a Customer Service Associate to greet shoppers, guide product choices, and help with checkout. You will assist in product locations, stock replenishment, and ensuring customer needs are met throughout the day.

The role emphasizes friendly service, problem solving, and collaboration with team members. Benefits include health insurance, tuition assistance, a 401(k) match, associate discount, and growth opportunities.