Customer Service Champion – Home Improvement

Lowe's Home Centers, LLC; Roanoke (VA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Roanoke, VA. You will welcome customers, help them find products, answer questions, and assist with checkout and loading merchandise.

The role spans several departments and may involve stocking, maintenance, and cross-training to ensure top-notch service. The position supports flexible schedules, part-time opportunities, and a benefits program including health options, tuition assistance, and a discount program.

Qualifications

• Must be able to operate a computer and basic retail technology.
• Able to stand for long periods and lift up to 25 lbs with or without accommodation.
• Strong reading, writing and arithmetic skills for everyday transactions.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers in locating and handling products and offerings.
• Restock shelves and ensure merchandise is organized and accessible.
• Process orders and deliveries accurately so customers receive items on time.
• Cross-train in other store areas to support excellent service.
• Prepare department merchandise for customer needs (e.g., tint/paint, cut materials), and guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech familiarity

Basic math

Stamina

Lifting up to 25 lbs

Job description

Lowe's Home Centers, LLC is hiring a Customer Service Associate in Roanoke, VA. You will welcome customers, help them find products, answer questions, and assist with checkout and loading merchandise.

The role spans several departments and may involve stocking, maintenance, and cross-training to ensure top-notch service. The position supports flexible schedules, part-time opportunities, and a benefits program including health options, tuition assistance, and a discount program.