Customer Service Associate - Home Improvement

Lowe's Home Centers, LLC; Louisville (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company matching 401(k)

Employee Stock Purchase Program

Associate Discount 10%

Track to the Trades program

Job summary

Lowe's is looking for a Customer Service Associate in Louisville, KY to greet customers and help them find the right products as they shop for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure a positive experience.

You may work in multiple departments, assist with loading merchandise, and adapt to varying daily tasks while delivering accurate service. Prior retail experience is helpful, with bilingual skills as a plus.

Qualifications

• Minimum 6 months experience using a computer.
• Minimum 6 months experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic required.
• Able to stand/walk for long periods and perform duties as needed.
• Able to lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise and replenish supplies as needed.
• Process orders and deliveries accurately to ensure on-time arrival.
• Cross-train in other areas of the store to help deliver the best service.
• Prepare department merchandise per customer needs (e.g., paint, pipes, lumber).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer proficiency

Retail tech experience

Basic math

Standing endurance

Lifting 25 lbs

Tools

Smartphones/Tablets

Job description

Lowe's is looking for a Customer Service Associate in Louisville, KY to greet customers and help them find the right products as they shop for home improvement needs. You will interact with customers throughout the day, answer questions, and ensure a positive experience.

You may work in multiple departments, assist with loading merchandise, and adapt to varying daily tasks while delivering accurate service. Prior retail experience is helpful, with bilingual skills as a plus.