Customer Service Advocate – Home Improvement (Part-Time)

Lowe's; Morehead (KY); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Descripción de la vacante

Lowe’s in Kentucky is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service in a busy home improvement store.

You’ll work with a team, handle merchandise, check out customers, and support departments as needed; the role offers growth, flexible schedules, and a benefits package including healthcare, tuition assistance, and employee discounts.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Communication

Retail software

Herramientas

POS / retail software

Descripción del empleo

Lowe’s in Kentucky is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, efficient service in a busy home improvement store.

You’ll work with a team, handle merchandise, check out customers, and support departments as needed; the role offers growth, flexible schedules, and a benefits package including healthcare, tuition assistance, and employee discounts.