Customer Service Associate — Home Improvement & Growth

Lowe's; Maysville (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in Kentucky for a part-time role. You will welcome customers, help them find products, and ensure their needs are met throughout the day. The position offers opportunities to assist with various departments and to gain skills across the store.

Responsibilities include helping customers, stocking shelves, processing orders, and assisting during checkout. Prior retail experience is helpful, with bilingual skills a plus.

Qualifications

• Experience using a computer for basic tasks.
• Experience using common retail technology (smartphones/tablets).
• Ability to read, write, and perform basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Reading/writing/arithmetic

Standing/lifting

Lifting 25 lbs

Tools

Smartphones/tablets usage

Job description

Lowe's is hiring a Customer Service Associate in Kentucky for a part-time role. You will welcome customers, help them find products, and ensure their needs are met throughout the day. The position offers opportunities to assist with various departments and to gain skills across the store.

Responsibilities include helping customers, stocking shelves, processing orders, and assisting during checkout. Prior retail experience is helpful, with bilingual skills a plus.