Customer Service & Home Improvement Advisor

Lowe's; Louisville (KY); Presencial; USD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Descripción de la vacante

Lowe's in Louisville is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers, locate and select items, load merchandise occasionally, and ensure all customer needs are met.

The role involves standing, occasional lifting, and flexibility across departments based on hiring needs. Training and opportunities across store areas support career growth at Lowe's.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to stand/sit for extended periods and lift up to 75 lbs with team lifts as needed.

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by refreshing shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise on time
• Cross-train in other store areas to support best customer service
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Basic computer use

Retail technology experience

Customer service mindset

Descripción del empleo

Lowe's in Louisville is seeking a Customer Service Associate to welcome customers and help them find products for home improvement needs. You will interact with customers, locate and select items, load merchandise occasionally, and ensure all customer needs are met.

The role involves standing, occasional lifting, and flexibility across departments based on hiring needs. Training and opportunities across store areas support career growth at Lowe's.