Customer Service Associate - Home Improvement Specialist

Lowe's Companies, Inc.; Conway (AR); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades

Job summary

Lowe's Customers Service Associate position in Conway, AR welcomes customers and helps them find products for home improvement needs. You will interact with customers, assist across departments, stock merchandise, and ensure all needs are met.

Part-time schedule with benefits, including health options, tuition assistance, a 401(k) with company match, and a 10% associate discount. Strong communication and basic computer skills are valued.

Qualifications

• 6 Months Experience using a computer
• 6 Months Experience using common retail technology
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer experience

Retail tech experience

Basic math

Prolonged standing ability

Lifting 25 lbs

Job description

Lowe's Customers Service Associate position in Conway, AR welcomes customers and helps them find products for home improvement needs. You will interact with customers, assist across departments, stock merchandise, and ensure all needs are met.

Part-time schedule with benefits, including health options, tuition assistance, a 401(k) with company match, and a 10% associate discount. Strong communication and basic computer skills are valued.