Customer Service Associate — Growth, Great Benefits

ARDEX Americas; Aliquippa (Beaver County); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO

11 paid holidays

Paid parental leave

401(k) with company match

Medical, dental, and vision insurance

Disability, life, and AD&D insurance

Wellness programs and telehealth

Tuition assistance

Discounted gym memberships

Pet insurance

Job summary

ARDEX Americas, headquartered in Center Township, PA, is hiring a Customer Service Associate to join our team. You will respond to inquiries, process orders, and coordinate with Sales, Operations, Logistics, and Finance to ensure smooth deliveries.

The role offers opportunities to learn, grow, and build a long-term career in a fast-paced, team-oriented environment with a comprehensive benefits package including PTO, holidays, parental leave, 401(k) matching, and health coverage.

Qualifications

• Minimum high school diploma required.
• Must reside within a commutable distance to Center Township, PA.
• Ability to work in a fast-paced, team-oriented environment.

Responsibilities

• Respond to customer inquiries promptly and professionally.
• Process customer orders and assist with invoices.
• Coordinate with Sales, Operations, Logistics, and Finance.
• Help track shipments and resolve delivery questions.
• Support relationships with customers across the U.S., Canada, and Latin America.

Skills

Customer service

Communication

Organization

Problem solving

Team collaboration

Education

High School Diploma

Tools

Microsoft Office

Email

Job description

ARDEX Americas, headquartered in Center Township, PA, is hiring a Customer Service Associate to join our team. You will respond to inquiries, process orders, and coordinate with Sales, Operations, Logistics, and Finance to ensure smooth deliveries.

The role offers opportunities to learn, grow, and build a long-term career in a fast-paced, team-oriented environment with a comprehensive benefits package including PTO, holidays, parental leave, 401(k) matching, and health coverage.