Customer Service Associate — Growth & Benefits

Lowe's; Owasso (OK); Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descripción de la vacante

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure smooth checkout and delivery processes.

Responsibilities include stocking, preparing department merchandise, cross-training in other areas, and maintaining friendly, professional service.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsabilidades

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Bi-lingual skills

Customer service

Basic computer skills

Retail technology experience

Physical stamina

Herramientas

Smartphones & tablets

Descripción del empleo

Lowe’s is hiring a Customer Service Associate to welcome customers and help them find products and services for home improvement needs. You will interact with customers throughout the day, assist with locating merchandise, and ensure smooth checkout and delivery processes.

Responsibilities include stocking, preparing department merchandise, cross-training in other areas, and maintaining friendly, professional service.