Customer Service Associate: Growth, Training & Benefits

Lowe's; Knightdale (NC); Vor Ort; USD 17.000 - 19.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition assistance program

Company 401(k) with matching

Employee Stock Purchase Program

15% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You’ll interact with customers, assist with locating merchandise, and ensure customer needs are met throughout the day.

Responsibilities include stocking, processing orders, and potentially cross-training in other departments to deliver top-notch service in a fast-paced retail environment. This role emphasizes teamwork and customer care.

Qualifikationen

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Kenntnisse

Customer service

Bi-lingual

Teamwork

Jobbeschreibung

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You’ll interact with customers, assist with locating merchandise, and ensure customer needs are met throughout the day.

Responsibilities include stocking, processing orders, and potentially cross-training in other departments to deliver top-notch service in a fast-paced retail environment. This role emphasizes teamwork and customer care.