Customer Service Associate — Growth, Benefits & Skills

Lowe's; Rock Hill (SC); Vor Ort; USD 17.000 - 22.000; Teilzeit

Benefits dieser Stelle

Health insurance

Tuition assistance

Company 401(k) with match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and deliver friendly, efficient service across departments. You will assist with locating merchandise, processing orders, and stocking shelves while ensuring a positive shopping experience.

Responsibilities include guiding customers through checkout, coordinating with other store areas, and upholding safety and quality standards. Multilingual abilities are a plus and benefits are available.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service mindset

Communication skills

Reading, writing, arithmetic

Prolonged standing/sitting

Tools

Computer usage (6 months)

Retail technology (smartphones, tablets)

Jobbeschreibung

Lowe's is seeking a part-time Customer Service Associate to welcome customers, help them find products, and deliver friendly, efficient service across departments. You will assist with locating merchandise, processing orders, and stocking shelves while ensuring a positive shopping experience.

Responsibilities include guiding customers through checkout, coordinating with other store areas, and upholding safety and quality standards. Multilingual abilities are a plus and benefits are available.