Join to apply for the Customer Service Associate (FT) role at Cloud10 smartwash
1 week ago Be among the first 25 applicants
Join to apply for the Customer Service Associate (FT) role at Cloud10 smartwash
This range is provided by Cloud10 smartwash. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$15.00/hr - $23.00/hr
About CLOUD10 Smartwash
CLOUD10 Smartwash is a leading-edge car wash experience that combines modern car wash technology with exceptional customer service. We offer a wide range of wash packages and detailing services to keep vehicles sparkling clean. We pride ourselves on being CLEANER, GREENER, SAFER, FASTER, and BETTER than our competitors.
Position Summary
We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Service Associates. In this role, you will be the face of CLOUD10 Smartwash, providing exceptional service to our valued customers. Please note, this is predominantly an outdoor job role.
Key Responsibilities
- Greet and assist customers: Welcome customers with a friendly smile and provide guidance on our services and packages.
- Process transactions: Accurately process customer payments, including cash, credit cards, and memberships.
- Maintain a clean and organized workspace: Ensure the customer service area is tidy and well-stocked.
- Promote membership programs: Educate customers on the benefits of our membership plans and encourage enrollment.
- Resolve customer inquiries: Address customer concerns and questions promptly and professionally.
- Maintain a positive and welcoming atmosphere: Create a positive and enjoyable experience for all customers.
- Assist with other duties as assigned: Participate in other tasks as needed to support the overall operations of the car wash.
Qualifications
Excellent customer service skills with a strong focus on customer satisfaction.
- Strong communication and interpersonal skills.
- Ability to work both independently and as part of a team.
- Basic computer skills and familiarity with point-of-sale systems.
- Ability to work in a fast-paced environment.
- A positive and enthusiastic attitude.
- Prior experience in customer service or retail is preferred, but not required.
- Car wash and/or detailing experience is NOT required.
Expectations
- Availability to work Fridays, Saturdays, and Sundays. (our busiest days)
- Getting your hands dirty whether it's washing & folding towels, unclogging vacuums, emptying trash cans, sweeping, mopping, scrubbing, etc.
- Working as early as 6:30am or as late as 9:00pm on opens & closes.
- To be treated fairly, equally, and appreciably regardless of anything.
- A safe & fun, often fast-paced, yet low-stress work environment.
- Hands-on training operating state-of-the-art car wash technology.
- Frequent rotations working multiple positions to maintain engagement.
Benefits
- Competitive wages.
- Lucrative commission & bonus opportunities.
- Flexible scheduling.
- Growth and advancement opportunities. (keyholder, management)
- Free employee car washes (weekly).
- Medical, dental, and vision insurance (for qualified employees).
- 401K retirement savings (for qualified employees).
- Up to $500 sign-on bonus after 60 days (new hires only).
- Opportunity to learn & develop new skills. (plumbing, electrical, sales, training, etc.)
Seniority level
Seniority level
Entry level
Employment type
Job function
Job function
Customer ServiceIndustries
Motor Vehicle Manufacturing
Referrals increase your chances of interviewing at Cloud10 smartwash by 2x
Get notified about new Customer Service Specialist jobs in Sewell, NJ.
2025 Part-Time Fan Experience Representative
Customer Service Representative - State Farm Agent Team Member
Blackwood, NJ $38,000.00-$55,000.00 3 months ago
Customer Service Representative - State Farm Agent Team Member
Philadelphia, PA $45,000.00-$55,000.00 3 months ago
Customer Service Manager, Airport Workforce Management
Client Service Representative: Day, Mid, and Overnight Shifts
Mount Laurel, NJ $18.00-$30.00 6 months ago
Customer Service Representative - Phone and Chat - Wilmington, DE
West Berlin, NJ $15.00-$17.00 6 months ago
Appointment Customer Representative | Work From Home
Guest Services Representative: In-person position
Customer Service Representative - State Farm Agent Team Member
Woodbury, NJ $40,000.00-$70,000.00 2 years ago
Customer Service Representative - Work From Home
Customer Service Representative - 155754
Philadelphia, PA $18.00-$18.00 1 month ago
Core Crew (Front Desk & Sales) - Rittenhouse, PA
Customer Service Representative - State Farm Agent Team Member
Swedesboro, NJ $42,000.00-$50,000.00 1 year ago
Customer Relations Representative - State Farm Agent Team Member
Core Crew (Front Desk & Sales) - Center City, PA
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.