Customer Service Associate — Flexible Hours, Home Improvement

Lowe's Home Centers, LLC; Worcester (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee Stock Purchase Program

Lowe's Associate Discount 10%

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Worcester, MA is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience. You will assist with locating items, stocking shelves, and processing orders while delivering friendly, knowledgeable service across departments.

You will work with customers throughout the day, answer questions, and adapt to varying daily tasks in a dynamic retail environment.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology (smartphones, tablets)
• Reading, writing, and basic arithmetic

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service
• Assist customers with locating and handling merchandise
• Restock shelves and replenish supplies
• Process orders and deliveries accurately
• Cross-train in other areas to enhance service
• Prepare merchandise in your department for customers (e.g., tint/mix paint, cut and thread pipes)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Communication

Retail tech

Job description

Lowe's Home Centers, LLC in Worcester, MA is seeking a Customer Service Associate to greet customers, help them find products, and ensure a positive shopping experience. You will assist with locating items, stocking shelves, and processing orders while delivering friendly, knowledgeable service across departments.

You will work with customers throughout the day, answer questions, and adapt to varying daily tasks in a dynamic retail environment.