Customer Service Associate — Flexible Hours & Growth

Lowe's Home Centers, LLC; Bridgewater (MA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) and Employee Stock Purchase

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC in Bridgewater, MA is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with shoppers, answer questions, and provide friendly, efficient service throughout the day.

This role offers flexible schedules, access to benefits, and opportunities to learn new skills through programs like Track to the Trades and tuition assistance.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech experience

Math skills

Physical stamina

Lifting ability 25 lbs

Job description

Lowe's Home Centers, LLC in Bridgewater, MA is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement. You will engage with shoppers, answer questions, and provide friendly, efficient service throughout the day.

This role offers flexible schedules, access to benefits, and opportunities to learn new skills through programs like Track to the Trades and tuition assistance.