Home Improvement Customer Advocate

Lowe's; Worcester (MA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) match

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's in Worcester, MA is seeking a Customer Service Associate to greet customers, help them find products, and deliver friendly, professional service for home improvement needs. You will assist across departments, stock merchandise, process orders and deliveries, and support customers from checkout to after-sale help.

The role offers part-time hours with flexible schedules and benefits such as health insurance options, tuition assistance, a 401(k) match, an Associate Discount of 10%, and

Qualifications

• At least 6 months of experience using a computer.
• At least 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing and basic arithmetic skills.
• Able to stand for long periods and lift up to 25 lbs.
• Bilingual abilities and department trade certification preferred.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Stock merchandise and replenish shelves.
• Process orders and deliveries accurately.
• Cross-train in other store areas to help deliver the best customer service.
• Prepare merchandise in department per customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Customer service

Communication

Problem solving

Tools

Smartphones & tablets

Job description

Lowe's in Worcester, MA is seeking a Customer Service Associate to greet customers, help them find products, and deliver friendly, professional service for home improvement needs. You will assist across departments, stock merchandise, process orders and deliveries, and support customers from checkout to after-sale help.

The role offers part-time hours with flexible schedules and benefits such as health insurance options, tuition assistance, a 401(k) match, an Associate Discount of 10%, and