Customer Service Associate — Flexible Hours & Growth

Lowe's Home Centers, LLC; Glen Burnie (MD); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met across departments such as Appliances, Hardware, Paint, and Pro Services.

Daily responsibilities include answering questions, stocking shelves, processing orders, and collaborating with teammates to deliver top-tier service.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail experience

Basic math

Computer basics

Physical stamina

Tools

Smartphones

Tablets

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find products and services for home improvement. You will interact with customers throughout the day, assist with locating merchandise, and ensure customer needs are met across departments such as Appliances, Hardware, Paint, and Pro Services.

Daily responsibilities include answering questions, stocking shelves, processing orders, and collaborating with teammates to deliver top-tier service.