Customer Service Associate: Flexible Hours & Growth

K; Castle Pines (CO); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401k with company match

Paid vacation and sick time

Flexible scheduling

Career growth

Job summary

K&G Petroleum/S&S Fuels in Castle Pines, CO is hiring a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on safety, profitability and delivering outstanding service in a fast-paced retail setting.

The CSR will handle cash, operate POS, suggestive selling, maintain inventory, and ensure store cleanliness. Full-time and part-time schedules are available, with overtime eligibility and a 90-day probationary period for potential pay increases.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales and customer service preferred.
• Ability to work with tools/equipment as described above.
• Punctual and reliable.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Utilize suggestive selling techniques to drive sales while maintaining excellent customer rapport.
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
• Perform multi-function operation of POS (cash register) and other equipment and machines as outlined below.
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site.
• Maintain proper inventory levels and shift closeouts.
• Perform duties with minimal supervision, may be required to work irregular work hours.
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters.
• Comply with all company policies and procedures, including relevant governmental regulations.
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings.

Skills

Retail customer service

Cash handling

Education

High School diploma or GED

Job description

K&G Petroleum/S&S Fuels in Castle Pines, CO is hiring a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on safety, profitability and delivering outstanding service in a fast-paced retail setting.

The CSR will handle cash, operate POS, suggestive selling, maintain inventory, and ensure store cleanliness. Full-time and part-time schedules are available, with overtime eligibility and a 90-day probationary period for potential pay increases.