Retail CSR: Sales & Service Expert (Flexible Shifts)

Kgpetroleum; Castle Rock (CO); Hybrid; USD 25,000 - 26,000; Full time

Job summary

K&G Petroleum/S&S Fuels in Castle Rock, CO is hiring a Customer Service Representative for 1st or 2nd shift. The CSR ensures safety, handles transactions on the cash register, assists customers, and supports daily store operations.

Candidates should have a high school diploma or GED, retail or customer service experience preferred, and be able to communicate in English, perform basic arithmetic, and work both independently and as part of a team in a busy retail setting.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales and customer service preferred.
• Strong English communication, both oral and written.
• Ability to perform basic arithmetic and cash handling.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Drive sales using suggestive selling while maintaining customer rapport.
• Process sales on POS and handle cash and other payments with accuracy.
• Operate POS equipment and other store machines as needed.
• Maintain site cleanliness and manage inventory levels.
• Notify management of dishonesty and follow shoplifting procedures.

Skills

Customer service experience

Retail sales experience

English communication

Basic arithmetic

Teamwork

Education

High School diploma or GED

Job description

K&G Petroleum/S&S Fuels in Castle Rock, CO is hiring a Customer Service Representative for 1st or 2nd shift. The CSR ensures safety, handles transactions on the cash register, assists customers, and supports daily store operations.

Candidates should have a high school diploma or GED, retail or customer service experience preferred, and be able to communicate in English, perform basic arithmetic, and work both independently and as part of a team in a busy retail setting.