Customer Service Pro: Flexible Hours & Growth

K&G Petroleum; Lafayette (CO); On-site; USD 24,796 - 26,174; Full time

Benefits offered by this job

Flexible scheduling

Career growth opportunities

Job summary

K&G Petroleum in Lafayette, CO is seeking a Customer Service Representative to join our store team. This hourly, non-exempt role emphasizes safety, profitability, and delivering outstanding customer service while handling transactions accurately.

Responsibilities include operating the POS, resolving complaints quickly, maintaining cleanliness, managing inventory, and assisting with partial shifts or full/part-time schedules. Merit and experience influence scheduling and pay.

Qualifications

• High School diploma or GED preferred.
• Experience in retail sales and customer service preferred.
• Ability to communicate in English clearly.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Utilize suggestive selling techniques to drive sales while maintaining customer rapport.
• Process all sales on the cash register accurately; handle cash and other payments; follow cash procedures.
• Operate POS and other equipment; perform basic arithmetic as needed.
• Maintain site cleanliness and stock levels; assist with inventory.
• Work with minimal supervision and be flexible for irregular hours.
• Notify management of dishonest activity and follow company policies.

Skills

Customer service

Cash handling

Suggestive selling

English communication

Education

High School diploma or GED

Tools

POS system

Payment processing

Job description

K&G Petroleum in Lafayette, CO is seeking a Customer Service Representative to join our store team. This hourly, non-exempt role emphasizes safety, profitability, and delivering outstanding customer service while handling transactions accurately.

Responsibilities include operating the POS, resolving complaints quickly, maintaining cleanliness, managing inventory, and assisting with partial shifts or full/part-time schedules. Merit and experience influence scheduling and pay.