Retail Customer Service Pro, Flexible Hours & Growth

S&S Fuels Management; Las Vegas (NV); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Medical, Dental, Vision, LifeInsurance

401k with up to 3% company match

Paid vacation and sick time

Flexible scheduling

Career growth

Job summary

K&G Petroleum/S&S Fuels in Las Vegas, NV is seeking a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on safe, profitable operations with excellent customer service in a fast-paced retail setting.

The CSR handles sales at the register, assists customers with needs, and participates in inventory and store upkeep. Both full-time and part-time schedules are available; overtime eligibility applies for full-time workers.

Qualifications

• High School diploma or GED (preferred).
• Retail sales and customer service experience preferred.
• Able to work scheduled hours and arrive on time.

Responsibilities

• Provide exemplary, courteous customer service and handle complaints quickly and tactfully.
• Utilize suggestive selling techniques to drive sales while maintaining customer rapport.
• Process all sales on cash register properly and accurately, handle cash and other forms of payment; follow cash handling procedures to prevent loss and perform basic arithmetic.
• Perform multi-function operation of POS (cash register) and other equipment.
• Perform cleaning duties necessary to maintain site cleanliness inside and out; basic upkeep and/or cleaning of all equipment in the site.
• Maintain proper inventory levels and shift closeouts.
• Perform duties with minimal supervision, may be required to work irregular work hours.
• Notify store management of any observed dishonesty by customers, vendors, or other store employees; follows vendor check-in procedures as well as company policy for confronting shoplifters.
• Comply with all company policies and procedures, including relevant governmental regulations.
• Complete/attend all required employee orientations, trainings, certifications, and/or meetings.

Skills

Customer service

Cash handling

Retail sales

English communication

Education

High School diploma or GED

Job description

K&G Petroleum/S&S Fuels in Las Vegas, NV is seeking a Customer Service Representative. This hourly, non-exempt role reports to the Store Manager and focuses on safe, profitable operations with excellent customer service in a fast-paced retail setting.

The CSR handles sales at the register, assists customers with needs, and participates in inventory and store upkeep. Both full-time and part-time schedules are available; overtime eligibility applies for full-time workers.