Customer Service Associate - Entry Level

GEM; Virginia Beach (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Paid training

Hands-on coaching

Career advancement opportunities

Competitive pay

Performance-based incentives

Supportive team environment

Professional development

Leadership opportunities

Job summary

GEM is hiring an entry-level Customer Service Associate in Virginia Beach. The role focuses on welcoming customers, answering questions, and resolving needs with a friendly, professional approach. Paid training and ongoing coaching help you grow.

Ideal for recent graduates and career starters seeking skill development and leadership opportunities, with a collaborative team environment and potential for advancement.

Qualifications

• Strong communication and people skills.
• Friendly, professional attitude.
• Reliable and motivated work ethic.
• Ability to learn quickly and adapt.
• Comfortable working independently and with a team.
• Strong attention to detail.
• Customer service, retail, hospitality, restaurant, sales, or call center experience is a plus—but not required.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Answer questions and help resolve customer needs.
• Build positive customer relationships.
• Learn about products, services, and customer solutions.
• Work with a team to meet goals and deliver excellent experiences.
• Accurately enter and update information.
• Develop valuable skills in communication, problem-solving, teamwork, and leadership.

Skills

Strong communication

People skills

Teamwork

Problem-solving

Leadership potential

Attention to detail

Job description

We're hiring an Entry-Level Customer Service Associate to join our growing team.

No previous customer service experience is required. We provide paid training, hands-on coaching, and ongoing support to help you succeed and grow.

This is a great opportunity for recent graduates, career starters, and career changers looking to build valuable skills and advance professionally.

What You'll Do

• Welcome customers and provide friendly, professional service
• Answer questions and help resolve customer needs
• Build positive customer relationships
• Learn about products, services, and customer solutions
• Work with a team to meet goals and deliver excellent experiences
• Accurately enter and update information
• Develop valuable skills in communication, problem-solving, teamwork, and leadership

What We're Looking For

We're looking for positive, dependable people who enjoy helping others and are eager to learn.

• Strong communication and people skills
• Friendly, professional attitude
• Reliable and motivated work ethic
• Ability to learn quickly and adapt
• Comfortable working independently and with a team
• Strong attention to detail
• Customer service, retail, hospitality, restaurant, sales, or call center experience is a plus—but not required

What We Offer

• Paid training—no experience required
• Hands-on coaching and mentorship
• Career advancement opportunities
• Competitive pay
• Performance-based incentives
• Supportive, team-oriented workplace
• Professional development and transferable skills
• Opportunities to grow into leadership and management

Start Your Career Today

If you're searching for an entry-level customer service job with paid training and career growth, we'd love to hear from you.

Whether you're entering the workforce, changing careers, or looking for your next opportunity, this role can help you build real‑world experience and valuable professional skills.

No experience? No problem. We train motivated candidates.