Customer Service Associate

Savers; Pennsauken Township (NJ); On-site; USD 21,352 - 22,509; Full time

Benefits offered by this job

Healthcare Plans

Paid Time Off

Team member discounts

Flexible spending accounts

Employee Assistance Program (EAP)

401(k) with company matching

Life insurance

Performance Merit Increases

Job summary

A leading company in thrift retail is seeking Customer Service Associates in Pennsauken, NJ. Successful candidates will create positive experiences for customers and participate in various roles. The position offers both full-time and part-time opportunities with competitive pay and comprehensive benefits.

Qualifications

• Ability to create excellent customer experiences.
• Flexibility in job duties based on departmental needs.

Responsibilities

• Provide great experiences for customers, donors, and team members.
• Engage in tasks related to sales, sorting, and customer interactions.

Skills

Customer service

Communication

Teamwork

Job description

Description Position at 2nd Ave Thrift

Job Title: Customer Service Associate
Pay Rate: Our starting pay ranges from $15.50 - $16.34 depending on job duty/position.

• $15.50 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft
• $15.74 = Clothing Sorter/Hanger, Hardware Sorter
• $15.97 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
• $16.34 = Clothing Grader, Hardware Pricer, Material Handler

Savers Benefits

• Healthcare Plans: Comprehensive coverage (medical/dental/vision) at a reasonable cost. Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).
• Paid Time Off: Sick Pay, Vacation Pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays.
• Team member discounts: Up to 50% off store merchandise.
• Flexible spending accounts: Use pre-tax dollars for eligible health and daycare expenses.
• Employee Assistance Program (EAP): Free tools and resources to manage life’s challenges.
• Retirement Plan: A 401(k) plan with company matching contributions.
• Life insurance: Company-provided and options to purchase supplemental plans.
• Additional Benefits: Performance Merit Increases.

Who we are:

As one of the largest thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We source items donated by the community, support nonprofit partners, and redirect millions of pounds of used items from landfills. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

At Savers / Value Village, Customer Service Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time associates.

What you can expect:

• The opportunity to celebrate uniqueness from diverse backgrounds.
• To work in a purpose-driven company impacting the planet and communities.
• Career growth and development opportunities with our expansion plans.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise via Savers University, developing most training internally.

Savers is an E-Verify employer.

7533 S Crescent Boulevard, Pennsauken, NJ 08109