Customer Service Associate

Savers; Camp Springs (MD); On-site; USD 20,664 - 21,779; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid Time Off, including sick and vacation pay

401k retirement plan with company match

Up to 50% off store merchandise

Performance Merit Increases

Job summary

Savers is seeking both Full-Time and Part-Time Customer Service Associates who will enhance the shopping experience for customers and support the unique mission of the company. Job responsibilities include engaging with community members and creating a positive atmosphere in stores. Opportunities for personal and professional growth are available through comprehensive training and company expansion.

Qualifications

• Strong customer service skills.
• Ability to work in diverse team settings.

Responsibilities

• Create an excellent experience for customers and team members.
• Assist in store operations and customer interactions.

Job description

Pay Range: Our starting pay ranges from $15.00 to $15.81 depending on job duty/position.

$15.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.23 = Clothing Sorter/Hanger, Hardware Sorter

$15.81 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Comprehensive coverage (medical/dental/vision) at a reasonable cost.

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off

Sick Pay

Vacation Pay - Approximately 1-2 weeks

6 paid holidays plus 1 to 2 additional floating holidays.

Up to 50% off store merchandise.

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses.

Employee Assistance Program (EAP)

A suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

Retirement Plan

A 401k plan with generous company matching contributions to help save for a secure financial future.

Life insurance

Company-provided coverage with an option to purchase a supplemental plan.

Additional Benefits

Performance Merit Increases.

Who we are:

As one of the largest for-profit thrift operators in the U.S., Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofits. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items from landfills to store shelves, providing valuable funding for community programs. We are “Thrift Proud,” supported by millions of loyal customers and over 22,000 team members across 300+ stores. Learn more at savers.com.

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. & Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an excellent experience for Customers, Donors, and Team Members. We are hiring both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds and perspectives.
• To work in a purpose-driven company with a business model that positively impacts the planet and communities.
• Investment in your career interests, with growth opportunities through our store expansion plans.

What you get:

Comprehensive onboarding and training from day one. Our training department/Savers University develops and delivers robust training internally, covering about 90% of our offerings, supplemented by renowned external providers.

Savers is an E-Verify employer.

Address: 6307 Allentown Road, Camp Springs, MD 20748