Customer Service Associate

Savers; Hamilton Township (NJ); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision coverage

Paid Time Off

Flexible spending accounts

Retirement Plan with company matching

Employee Assistance Program (EAP)

Job summary

Join Savers, one of the largest thrift operators in the U.S., as a Customer Service Associate in Hamilton Township, NJ. This role offers both full-time and part-time positions with competitive pay ranging from $15.50 to $16.34 per hour, along with comprehensive benefits including medical, dental, vision, and paid time off. Be part of a diverse team dedicated to making a positive impact on local communities and the planet through secondhand retail.

Qualifications

• Ability to create exceptional customer experiences.
• Willingness to work in a diverse team.
• Open to comprehensive onboarding and training.

Responsibilities

• Create an exceptional experience for customers, donors, and team members.
• Engage in comprehensive onboarding and training.

Skills

Customer Service

Communication

Teamwork

Job description

Retail Store Team
Hamilton Township, New Jersey

Pay Rate: Our starting pay ranges from $15.50 - $16.34 depending on job duty/position.

$15.50 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$15.74 = Clothing Sorter/Hanger, Hardware Sorter

$16.34 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Comprehensive coverage (medical/dental/vision) at a reasonable cost.

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain).

Paid Time Off

Sick Pay

Vacation Pay - Approximately 1-2 weeks

6 paid holidays plus 1 to 2 additional floating holidays.

Up to 50% off store merchandise.

Flexible spending accounts

Use pre-tax dollars for eligible health and day care expenses.

Employee Assistance Program (EAP)

A suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance.

Retirement Plan

A 401(k) plan with generous company matching contributions to help save for a secure financial future.

Life Insurance

Company-provided peace of mind and an option to purchase a supplemental plan.

Additional Benefits

Performance Merit Increases.

Who we are:

As one of the largest for-profit thrift operators in the U.S., Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community to local nonprofits. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and onto our store racks and shelves, providing our partners with valuable funding for their community programs. We are “Thrift Proud.”

Our brands include Savers (U.S.), 2nd Ave (U.S.), Value Village (U.S. and Canada), Unique (U.S.), Village des Valeurs (Quebec), and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for our Customers, Donors, and Team Members. We are hiring for both Full-Time and Part-Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness. Our team is made up of people from many different backgrounds, experiences, and perspectives, all contributing something special.
• To work in a purpose-driven company with a business model that benefits both the planet and local communities.
• An investment in our team members’ career interests. With our expansion plans, we support the growth and development of our staff.

What you get:

• Comprehensive onboarding and training from day one.
• In-house expertise! Our training department/Savers University develops and delivers robust training internally, supplemented by renowned providers.

Savers is an E-Verify employer.

1071 Whitehorse Avenue, Hamilton, NJ 08610