Customer Service Associate

Savers; Burnsville (MN); On-site; USD 19,286 - 20,333; Full time

Benefits offered by this job

Comprehensive health coverage

Paid time off and sick pay

Flexible spending accounts

401k with company match

Employee Assistance Program (EAP)

Additional discounts on store merchandise

Job summary

Savers is seeking Full Time and Part Time Customer Service Associates in Burnsville, MN. The ideal candidates will join a diverse team focused on creating exceptional experiences for customers and donors. With hiring pay ranging from $14.00 to $14.76, Savers offers competitive benefits including health coverage and career growth opportunities.

Qualifications

• Ability to create an exceptional experience for customers and team members.
• Interest in working in a diverse team with varied backgrounds and perspectives.
• Willingness to grow and develop within the company.

Responsibilities

• Creating an exceptional experience for customers, donors, and team members.
• Participating in comprehensive onboarding and training.
• Engaging in career growth aligned with store expansions.

Skills

Customer Service

Teamwork

Communication

Job description

Pay Range: Our starting pay ranges from $14.00 to $14.76 depending on job duty/position.

$14.00 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft

$14.21 = Clothing Sorter/Hanger, Hardware Sorter

$14.76 = Clothing Grader, Hardware Pricer, Material Handler

Geographic & job eligibility rules may apply.

Benefits include comprehensive health coverage (medical/dental/vision) at a reasonable cost, specialized health programs (quit smoking, counseling, diabetes management, chronic joint pain), paid time off, sick pay, vacation pay (approximately 1-2 weeks), 6 paid holidays plus 1-2 floating holidays, up to 50% off store merchandise, flexible spending accounts for pre-tax health and daycare expenses, Employee Assistance Program (EAP), retirement plan with a 401k and company match, life insurance with options for additional coverage, performance merit increases, and additional benefits.

Who we are:

As one of the largest for-profit thrift operators in the US, Canada, and Australia, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items donated by the community, purchased from nonprofit partners, redirecting billions of pounds of used items from landfills, and providing funding for community programs. Our brands include Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Summary & Positions:

At Savers / Value Village, our Customer Service Associates create an exceptional experience for Customers, Donors, and Team Members. We are hiring both Full Time and Part Time Customer Service Associates.

What you can expect:

• The opportunity to celebrate uniqueness, with a diverse team from many backgrounds and perspectives.
• To work in a purpose-driven company with a positive impact on the planet and communities.
• Career growth and development opportunities aligned with our store expansion plans.

What you get:

Comprehensive onboarding and training from day one, with robust internal training programs developed by Savers University, supplemented by external partners.

Savers is an E-Verify employer.

Location: 14308 Burnhaven Drive, Burnsville, MN 55306